Refund policy
The Plant Broker will happily offer a refund on any purchase within 3 days of your delivery date.
Our terms:
-
No refund is given on any delivery / shipping charges.
-
All plants returned must be in the same condition as they were at time of delivery.
-
We may not be able to pick up your plants immediately. It is your responsibility to maintain all greenlife in good health until the return is made.
-
The Plant Broker will not execute a refund until plants are returned.
To start a return, you can contact us at info@theplantbroker.com.au. If your return is accepted, a team member will get in contact with you via phone or email. You can always contact us for any return question at info@theplantbroker.com.au.